FAQ's

1. How does we differ from e-commerce giants like Amazon & Flipkart ?

The Gadget Palace.in is a marketplace that offers products at 50% or more discount rates, making it a discount heaven.

2. How do I search for products on the website ?

To search for products on The Gadget Palace.in, type a keyword or phrase into the search bar on The Gadget Palace.in homepage. You can also use the filters and sorting options to narrow down your search results based on price, rating, and other factors. We highly recommend you to scroll through the list of the items with a minimum 50% off. You might be amazed with a surprising offers.

3. How do I place an order on the website ?

To place an order on The Gadget Palace.in, add the desired items to your cart and proceed to checkout. You will need to enter your shipping and payment information, and then review and confirm your order before submitting it.

4. How long will it take for my order to arrive ?

The delivery time for your order will depend on several factors, such as the availability of the item, and the shipping destination. You will receive WhatsApp  notifications from seller with updates on your delivery status from the delivery partner.

4. What if I need to cancel / Modify my order ?

Once payment has been successfully completed by the customer, The order stands confirmed & final. We regret to inform you that order cancellations will not be accommodated / Refunded under any circumstances as your order has now reached to processing stage to our fulfilment team. The order now becomes irreversible. Modifications / Cancellations cannot be entertained. Your order cannot be altered in any way.

5. What is the return policy ?

No Exchange, Refund, or Return based on dislike. 360-degree unboxing video required for damaged or missing items within 24 hours. Contact us for defective products. Refunds processed within 10 days. The return policies will be changed from time-to-time for further questions refer here.

6. How long will it take to receive a refund for my return ?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at *Care.thegadgetpalace@gmail.com*

 

7. How does the order deliver process work ?

We aim to dispatch all ordered products within 48 hours of acceptance. Expected delivery times are provided upon online order placement. The Gadget Palace ensures transit protection until delivery or collection. Confirmation of receipt is required upon collection, transferring responsibility to the recipient. Domestic orders incur no delivery charges. There are no additional fees; total amount is indicated per item. Delivery times vary based on location and logistics, typically within 5 to 7 business days. We deliver nationwide; for inquiries, call +91 9910234947 or email *Care.thegadgetpalace@gmail.com*

8. How can I contact customer support team ?

The Gadget Palace.in provides several ways to contact customer service including phone & email.

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